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DISCLAIMER:
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre (ILC) is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILC for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.
Item Details
Telstra Disability Equipment Program
ILC Reference NO 61:89:007
Item sourced from ILC QLD database
Short Description
Telstra`s Disability Equipment Program has been designed to provide eligible customers with specialised equipment to access the standard telephone service. Equipment includes items such as an extension ringer, larger button phones and teletypewriters (TTY). The equipment listed has been designed to assist people with a variety of disabilities such as visual impairment, physical disability and hearing impairment.
Price Guide
Refer to supplier details for pricing.
Features
ELIGIBILITY: To be eligible for equipment through Telstra`s Disability Equipment Program customers must:
1. Have a disability and be unable to use a standard telephone handset and be a Telstra customer i.e. obtain basic line rental from Telstra or be an associate of a Telstra customer residing at the same address (for example, spouse, member of household or employee) and
2. Contact Telstra's Disability Enquiry Hotline on 1800 068 424 and apply over the telephone or email on disability@online.telstra.com.au . Applications for most Telstra Disability Equipment can be made over the telephone, however TTY's & Cochlear Implant Adaptors still require written application forms to be signed by a health professional and submitted.
Application form (available from the Disability Enquiry Hotline) can be signed by an authorised professional i.e. a Medical Practitioner, Audiologist, Audiometrist, Ophthalmologist, Optometrist, Occupational Therapist, or Speech Pathologist. The application must also be signed by the person who is the legal account holder of the Telstra account to which the equipment relates.
Note: Business customers who have a PABX, Commander System or other switchboard system, are not eligible for products through the Disability Equipment Program.
Items available:
Teletypewriters (TTYs)
TTYs allow you to send and receive text messages over the telephone network. People with little or no effective speech or hearing can conduct text-to-text conversations with other TTY users, or they can use the National Relay Service to conduct text to voice calls with other users. Telstra supplies a number of TTY models through the Disability Equipment Program:
1. Uniphone 1150
2. Miniprint 425
3. Superprint 4425
4. Large Visual Display TTY
5. Braille TTY
6. Computer modem
COMMENTS: Products hired under Telstra's Disability Equipment Program are provided at the same annual rental charge as a standard rental telephone handset.
If you do not currently have a Telstra rental handset a once-only provisioning fee will apply.
The Disability Enquiry Hotline staff can advise of the current rental charges and if a provisioning fee is applicable.
CALL CONNECT FEE EXEMPTION: People using the call connect 12456 service to be connected to a call can apply for a fee exemption for the connection service fee
You can find out more by visiting the online catalogue at www.telstra.com.au/disability/catalogue
Models
Telephones
1. Telstra Standard Rental Phone T1000S (Rental phone with hearing aid coupler, adjustable ring and volume control). (See Lifetec product # 7890)
2. Telstra Big Button Multipurpose Telephone (See Lifetec product #7959)
3. Telstra Big button cordless phone (Lifetec product #7988)
Options
Telephone Accessories:
1. Visual alert (for people with a hearing impairment - light flashes when the phone rings)
2. Cochlea implant telephone adaptor (direct connection between telephone and cochlear implant)
3. Easy read stickers (large print and contrast for number buttons)
4. Easy read memory store sheet
5. Extension ringer/general purpose alarm.
Also Available:
1. Telstra Bill A3 Size print or Braille
2. Software to assist people wtih a vision impairment
3. Directory assist helpline (phone 3s and addresses)
4. Call connect fee exemption
5. Some public payphones now have volume control and telecoil
6. SMS service - can send SMS on some payphones
7. TTY is available on some payphones such as airports
Warranty
Unknown - please discuss warranty for specific products with Telstra staff
Place Of Manufacture
Unknown
Display Item On Loan From
LifeTec has several Telstra telephones and telephone accessories on display. Please refer to information in Models and Options for further details.
Supplier Information - click to supplier for contacts details
TELSTRA DISABILITY ENQUIRY HOTLINE ,
MELBOURNE, VIC
Additional /images
No additional /images apply to this item
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