Independent Living Centres Australia Inc
infoline: 1300 885 886
web: www.ilcaustralia.org

DISCLAIMER:
The Independent Living Centres Australia Inc does not sell this equipment, but provides this information as a community service. Details and prices are provided by the equipment supplier and are subject to change without notice. The provision of this information does not constitute a recommendation. Responsibility for final selection of any item rests with the individual.

Telstra Disability Equipment Program

ILC Reference NO 61:89:007
Item sourced from ILC QLD database

No Image available for this item

Short Description
Telstra`s Disability Equipment Program has been designed to provide eligible customers with specialised equipment to access the standard telephone service. Equipment includes items such as an extension ringer, larger button phones and teletypewriters (TTY). The equipment listed has been designed to assist people with a variety of disabilities such as visual impairment, physical disability and hearing impairment.

Price Guide
Refer to supplier details for pricing.

Features
ELIGIBILITY: To be eligible for equipment through Telstra`s Disability Equipment Program customers must:

1. Have a disability and be unable to use a standard telephone handset and be a Telstra customer i.e. obtain basic line rental from Telstra or be an associate of a Telstra customer residing at the same address (for example, spouse, member of household or employee) and

2. Contact Telstra's Disability Enquiry Hotline on 1800 068 424 and apply over the telephone. Applications for most Telstra Disability Equipment can be made over the telephone, however TTY's & Cochlear Implant Adaptors still require written application forms to be signed by a health professional and submitted.

Application form (available from the Disability Enquiry Hotline) can be signed by an authorised professional i.e. a Medical Practitioner, Audiologist, Audiometrist, Ophthalmologist, Optometrist, Occupational Therapist, or Speech Pathologist.

Note: Business customers who have a PABX, Commander System or other switchboard system, are not eligible for products through the Disability Equipment Program.

CONTENTS: Items available:

Teletypewriters (TTYs)
TTYs allow you to send and receive text messages over the telephone network. People with little or no effective speech or hearing can conduct text-to-text conversations with other TTY users, or they can use the National Relay Service to conduct text to voice calls with other users. Telstra supplies a number of TTY models through the Disability Equipment Program:
1. Uniphone 1150
2. Miniprint 425
3. Superprint 4425
4. Large Visual Display TTY
5. Braille TTY
6. Computer modem

COMMENTS: Products hired under Telstra's Disability Equipment Program are provided at the same annual rental charge as a standard rental telephone handset.

If you do not currently have a Telstra rental handset a once-only provisioning fee will apply.

The Disability Enquiry Hotline staff can advise of the current rental charges and if a provisioning fee is applicable.

CALL CONNECT FEE EXEMPTION: People using the call connect 12456 service to be connected to a call can apply for a fee exemption for the connection service fee

Models
Telephones
1. Telstra Standard Rental Phone T1000S (Rental phone with hearing aid coupler, adjustable ring and volume control). (See Lifetec product # 7890)
2. Telstra Big Button Multipurpose Telephone (See Lifetec product #7959)
3. Telstra Big button cordless phone (Lifetec product #7988)

Options
Telephone Accessories:
1. Visual alert (for people with a hearing impairment - light flashes when the phone rings)
2. Cochlea implant telephone adaptor (direct connection between telephone and cochlear implant)
3. Easy read stickers (large print and contrast for number buttons)
4. Easy read memory store sheet
5. Extension ringer/general purpose alarm.

Also Available:
1. Telstra Bill A3 Size print or Braille
2. Software to assist people wtih a vision impairment
3. Directory assist helpline (phone 3s and addresses)
4. Call connect fee exemption
5. Some public payphones now have volume control and telecoil
6. SMS service - can send SMS on some payphones
7. TTY is available on some payphones such as airports

Warranty
Unknown - please discuss warranty for specific products with Telstra staff

Place Of Manufacture
Unknown

Display Item On Loan From
LifeTec has several Telstra telephones and telephone accessories on display. Please refer to information in Models and Options for further details.



Supplier Information
Name:  Telstra Disability Enquiry Hotline
Price:  Same price as cost for standard items.
Date:  9/07/2009
Address:
  24 Exhibition Street
  MELBOURNE
  VIC  3000
Postal Address:
  GPO Box 4997WW
  MELBOURNE
  VIC  3001
Phone:   1800 068 424
FAX:  1800 814 777
Email:   disability@online.telstra.com.au
Website:  www.telstra.com.au/disability


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