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DISCLAIMER:
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre (ILC) is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILC for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.
Item Details
Telstra Disability Policy
ILC Reference NO 61:79:001
Item sourced from ILC TAS database
Short Description
A service that provides people with disabilities with a range of specialised telephone products and equipment. Eligibility criteria exist.
Price Guide
Refer to supplier details for pricing.
More Details
The program is designed for people who have a disability and are unable to use the standard telephone handset. The program offers many ways to provide basic access to the telephone service.
Who Can Apply?
To be eligible for equipment through the Disability Equipment Program, you must:
- have a disability that means you are unable to use a standard telephone handset,
- be a Telstra customer - that is, obtain basic line access from and pay first telephone rental directly to Telstra, or be an associate of a Telstra customer (eg. spouse, member of household or employee)
- complete an application form and have it signed by and authorised health professional.
Products available
Equipment that may be provided under the scheme includes:
- Touchfone T400 and the Call Number Display (CND) Rental Touchfone.
- General Purpose Alarm (auxiliary ringer)
- TTYs
- Computer modems
- Visual Alert
- Cochlear Implant Telephone Adapter.
- Touchfone 400 Voice Aid
- EasyRead Stickers, EasyRead Memory Store Sheet (These are free),
- Additional sockets and wiring
- Holdaphone
- Tel 35 Handsfree
- Touchfone 400 Volume Control Phone
How to apply
Complete a Disability Equipment Program Application Form. This must be signed by yourself, the lessee of the telephone service (if the telephone service is not in your name), and one of the authorised professionals listed:
- Medical Practitioners (GP's and specialists);
- Audiologists;
- Speech Pathologists;
- Occupational Therapists;
- Ophthalmologists;
- Optometrists.
What does it cost?
Where Telstra provides specialised telephone equipment instead of a standard rental telephone handset, this is supplied at first telephone rental rates, ie, $30.00 per annum. Generally, if an additional piece of telephone equipment is required, it is charged at Telstra's standard Extra phone rental rate of $51.60 per annum.
The Service includes installation of the equipment at the client's residence.
It is Telstra's policy that old telephones are not replaced with new models unless the phone is broken and can not be repaired. The exception is for those who satisfy the criteria for the Disability Equipment Program and who require the new equipment to assist with their disability.
Item on Display
There is a full display of Telstra's Disability Equipment at the Independent Living Centre.
Supplier Information - click to supplier for contacts details
TELSTRA DISABILITY ENQUIRY HOTLINE,
BURWOOD, VIC
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