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DISCLAIMER:
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre (ILC) is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILC for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.

Item Details

Caremate Emergency System

ILC Reference NO 61:62:025
Item sourced from ILC NSW database

Short Description
The Caremate is a hands free pendant and cordless phone providing a combined telephone and emergency call system. It is available as a fully monitored or non monitored system. It enables the user to select automatic direct dialing to up to two telephone numbers. If there is no response, Caremate automatically connects the caller to a 24 hour monitoring service. Rental available.

Price Guide
Approx Price: $50.00
Price Date: 18/08/2008
24 month contract:
$47 set up and delivery No monthly costs
$29 monthly for rent and monitoring with Care Centre. No One Off cost.

6 months contract:
$190 set up and delivery No monthly costs
$58 monthly for rent and monitoring with Care Centre. No One Off cost.

There is a fee for cancellation of the service.

More Details
This wireless emergency pendant comes as a "Self install Kit" that comprises a wireless pendant and cordless phone

Transmitter Unit
A small lightweight pendant can be worn at all times. It is water resistant so can be worn in the shower (but not the bath).
The Pendant offers full 2 way talk and also acts as a 2 way hands free phone. By pressing the button, it can be used to answer telephone calls.
Wireless range of approximately 50 metres

Receiver Unit
The Caremate DECT cordless phone is the base unit that sends the alarm to the nominated carers and the Care Centre. It may be used just like any other cordless phone, and compliments the use of the Pendant.
It is connected to the home phone socket and power.
Features:
Caller ID display
Hands free / group talking and listening
Vivid colour screen
Charges on the base unit that also dials the emergency calls

Monitoring Options
Initially calls are handled by experienced triage staff. Registered nurses and doctors are available for escalation where required. If the situation is an emergency it is more likely the appropriate emergency service will be called and followed through.

The system can be used anywhere there is a phone line (everywhere) and the caller ID of the person automatically displays the persons information before the operator picks up the phone

The care centre holds pertinent medical information as provided by the client. This information is viewed by nursing staff and appropriate action can be taken from that. The location of any keys and relatives, carers is clearly recorded.

The Care Centre is located in Sydney and is capable of service on a national basis

Testing Procedure
There is a regular test process. The operator (system user) is requested to test the unit as a minimum on a monthly basis. Also the Care centre will call the person if they have not tested the unit in regular intervals

Models
Only one model is available

Options
Extra pendant
Language Translators (over 100 languages to choose from)

Method Of Use
By pressing the Assistance button on the pendant, the Caremate automatically attempts to call the nominated carers (family or friends). If for some reason there is no contact with the carers, Caremate automatically connects the caller to their 24 hour, 7 day Care Centre for assistance. The Care Centre will automatically register who the caller is so they can provide assistance (even if the caller cannot speak).

Installation
Self installation

Warranty
As the product is rented, if there is a fault, it will be replaced with an equivalent unit.

Standards
Specific Australian Standards or other Standard(s) may be applicable for materials, manufacturing processes, or installation of some types of equipment. Compliance with relevant Standards is indicated by written certification that a product has been tested and assessed as compliant with specific Standards. Purchasers are advised to check with the supplier or manufacturer of this item as to its compliance with relevant Standard(s).

Place Of Manufacture
China.
Designed in Australia for Australian telecommunications standards

Dimensions
Transmitter dimensions:
Overall width                   40mm
Overall length                  73mm
Diameter of transmitter button  14mm
Range                           at least 50 metres

Receiver unit dimensions:
Overall width                   115mm
Overall length                  80mm
Overall depth                   20mm

Supplier Information - click to supplier for contacts details
AIC SOLUTIONS PTY LTD,   CAMPERDOWN, NSW

Additional /images
No additional /images apply to this item

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