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DISCLAIMER:
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre (ILC) is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILC for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.



Item Details

Buyers Guide - Hearing Aids & Mobile Phones

ILC Reference NO 61:20:002
Item sourced from ILC NSW database


No Image available for this item

Short Description
People who wear a hearing aid device may experience interference when using a digital mobile phone or when one is used nearby. Special consideration is needed in choosing the most suitable type of mobile phone.

Price Guide
Approx Price: $0.00
Price Date: 11/06/2008


More Details
. There are two type of mobile phone networks available: GSM (Global System for Mobiles) or CDMA (Code Division Multiple Access).
. Testing carried out by the National Acoustic Laboratories indicates that the majority of hearing aid users who can use a normal telephone or could use analogue mobile phone can successfully use a CDMA mobile phone. (CDMA is not currently usable with TTYs.)
. The Deafness Forum can provide advice to consumers on the compatibility of mobile phones and hearing aids and on the range of mobile phone options and accessories available. For further information phone Deafness Forum on freecall 1800 022 878 (voice or TTY).

When considering purchasing either a CDMA or GSM phone, remember:
. Advise the sales assistant that you wear a hearing aid
. Shop around for a mobile phone provider who can advise you on the most suitable mobile phone and accessories for you
. Test the mobile phone for interference. This may vary depending on the quality of the phone and where its being used
. Ensure that the batteries in the phone you try are fully charged
. If you experience interference, ask if the phone is suitable to use with an accessory kit and test this with your hearing aid.
. If you already have a mobile phone, make sure any accessory kit you buy is compatible with that phone.
. Ask for assurance that you will receive a complete refund should you find that the mobile phone causes interference to your hearing aid when used away from the shop.



Additional Information
For more information contact the listed suppliers and / or your hearing aid provider.

Supplier Information - click to supplier for contacts details
AUSTRALIAN COMMUNICATIONS & MEDIA AUTHORITY (ACMA),   SYDNEY, NSW
DEAFNESS FORUM LIMITED,   BRADDON, ACT
TELSTRA AUSTRALIA,   SYDNEY, NSW

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