Product Search - Caremate DECT Emergency System

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DISCLAIMER:
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre (ILC) is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILC for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.

Item Details

Caremate DECT Emergency System

ILC Reference NO 61:62:006
Item sourced from ILC ACT database

Short Description
Caremate is a combined telephone and personal alarm call system that can be both call centre or nominated persons monitored. It consists of a hands free pendant and cordless phone, enabling the user to direct dial up to two telephone numbers. If there is no response, Caremate automatically connects the caller to a 24 hour monitoring service and converses through two way speak.

More Details
Transmitter
Wireless body worn emergency pendant
Water resistant, shower proof but not able to be submerged in bath
Hands Free - answer /hang up calls using the pendant
Range of activation is 50 metres
Small and light weight

Receiver Unit
The Caremate DECT cordless phone is the base unit and can be used just like any other cordless phone. It is connected to the home phone socket and power
Caller ID display
Hands free / group talking and listening
Vivid colour screen
Charges on the base unit that also dials the emergency calls
Two way speak available up to 50 metres from base unit
Rechargeable battery for base unit

Monitoring Options
Nominated persons monitored
The system can directly dial up to two contact telephone numbers programmed in order of preference.

Call Centre monitored
If either of the preprogrammed contact numbers don't respond to the emergency call, the base unit will dial the Professional Response centre
Initially calls are handled by experienced triage staff
Registered nurses and doctors are available for escalation where required
If the situation is an emergency it is more likely that the appropriate emergency service will be called and followed through

Purchase Options
Purchase outright
Rental available with monitoring service fee included
Suitable for domestic and residential facilities

Care Centre
The care centre holds pertinent medical information as provided by the client. This information is viewed by nursing staff and appropriate action can be taken from that.
The location of any keys and relatives or carers is clearly recorded.
The Care Centre is located in Sydney and is capable of service on a national basis

Testing Procedure
The operator (system user) is requested to test the unit as a minimum on a monthly basis
The Care centre will call the person if they have not tested the unit in regular intervals

Models
Only one model available.

Options
Extra pendant

Installation
Self installation

Method Of Use
When the Assistance button on the pendant is pressed, the Caremate automatically attempts to call the nominated carers (family or friends).
If for some reason there is no contact with the carers, Caremate automatically connects the caller to their 24 hour, 7 day Care Centre for assistance.
The Care Centre will automatically register who the caller is so they can provide assistance (even if the caller cannot speak).
The system can be used anywhere there is a phone line and the caller ID of the person automatically displays the person's information before the operator picks up the phone

Dimensions
Receiver
Weight Overall..................... Unknown
Length Overall..................... 80 mm
Transmission Range......... Unknown
Width Overall...................... 115 mm
Depth Overall....................... 20 mm

Transmitter
Length Overall...................... 73 mm
Transmission Range.......... From 0 mtr to 50 mtr
Width Overall....................... Unknown
Depth Overall....................... 20 mm

Place Of Manufacture
Unknown.

Warranty
Supplier offers14 days cooling off period or money back guarantee.
12 months warranty on the full system.

Maintenance
Refer to the supplier and manufacturer manual for maintenance instructions and safety warnings.

Standards
Some assistive technology needs to meet Australian or other standards. Standards may relate to materials, manufacturing and installation. Products that meet Australian or international standards will have written certification. To find out if a product meets Australian Standards ask the supplier to show you the certificate. For a fact sheet about standards contact us or visit www.ilcaustralia.org/explanationofstandards.

Price Guide
Refer to supplier details for pricing.

Supplier Information - click to supplier for contacts details
CAREMATE, ROSEBERY, NSW

Additional /images
No additional /images apply to this item

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