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DISCLAIMER:
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre (ILC) is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILC for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.

Item Details

CareAlert Smart Dialler

ILC Reference NO 61:62:016
Item sourced from ILC ACT database

Short Description
A non monitored emergency call system which operates via the telephone line. The system consists of a waterproof pendant transmitter and a base receiver unit plugged into the telephone line. When the pendant is activated, the base unit dials phone numbers of family/friends and plays a prerecorded message. Two way talk back is then an option.

More Details
Receiver Unit
The receiver unit is separate from the telephone, but plugs into the home telephone line, and then the telephone plugs into the receiver unit.
The receiver unit is programmed with the telephone numbers of up to five friends or family members, and a voice message is recorded onto the unit.
The telephone numbers can be either land line or mobile phone numbers. The emergency services have given permission for '000' to be used as the last of the five numbers.
When activated by either the button on the receiver unit, or the pendant, an audible alarm is sounded by the receiver unit for approximately 15 seconds before commencing to dial out.
9 volt rechargeable battery backup which will last for 8-12 hours during a power outage.
When power is restored, the battery is automatically recharged by the mains power.
A voice message once every 10 minutes for 8-12 hours sounds over the loud speaker to alert the owner when the power is out.

Transmitter Unit
A waterproof pendant that can either be worn around the neck or on the wrist.
It has two red buttons, which must be pressed simultaneously (and held for 1 second) to activate the Smart Dialler.
The pendant also has a yellow button which can be used to cancel the Smart Dialler whilst it is performing the auto dialling operation.
The user can also press the yellow button to alert someone in the house that they need assistance, as a door chime sound is emitted from the receiver unit when the yellow button is pressed.
Depending on battery condition and location of the receiver unit, the pendant can have a range of 60 metres or more.
The battery in the pendant can be changed by removing the rear cover of the pendant with the screwdriver supplied.
The battery will generally last around two to three years.
Up to 18 pendants can be used with the one unit.

Operation
When the Smart Dialler is activated, by either the red buttons on the pendant or the button on the receiver unit, it proceeds to call the stored telephone numbers in sequence.
When a call is answered the prerecorded message is played.
As instructed by the message, the person answering the call has the option of pressing the star (*) key on their telephone to activate the two way talk back function.
This will bring the answering persons voice over the loud speaker on the receiver unit, and if the user is with the vicinity of the unit, a microphone will pick up their voice allowing the two people to converse.
The prerecorded message should also prompt the person answering the call to press the hash (#) key on their telephone.
Pressing the hash key will stop the Smart Dialler from dialling the remaining telephone numbers.
It will also sound ten seconds of door bell chimes over the loudspeaker on the receiver unit. This lets the user know that the call has been answered and acknowledged regardless of whether or not the user was within vicinity of the unit to be able to hear or talk back to the person.
If the hash key is not pressed, the unit will continue to dial the stored telephone numbers in sequence.
If none of the five stored telephone numbers are answered the first time, the Smart Dialler will start dialling the stored numbers a second time

Factors To Consider
Feature of duress alarm (yellow button) can be used to alert a carer in another part of the house, or in emergency situations.

Installation
Step by step instructions for installation and programming are included with the Smart Dialler. Installation by a professional is not required, however, it can be arranged by the supplier. An additional fee is payable for this service.

Models
Only one model available.

Options
Pendant programmed for single button operation (the standard pendant has two buttons that are squeezed simultaneously for activation).
Additional Pendant can be ordered.
KeySafe for storing home keys securely.

Place Of Manufacture
Taiwan.

Warranty
1 year warranty.

Maintenance
Refer to the supplier and manufacturer manual for maintenance instructions and safety warnings.

Standards
Some assistive technology needs to meet Australian or other standards. Standards may relate to materials, manufacturing and installation. Products that meet Australian or international standards will have written certification. To find out if a product meets Australian Standards ask the supplier to show you the certificate. For more information on what standards the equipment may need to meet, see www.ilcaustralia.org/explanationofstandards.

Price Guide
Refer to supplier details for pricing.

Supplier Information - click to supplier for contacts details
CARE ALERT, ,

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