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DISCLAIMER:
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre (ILC) is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILC for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.
Item Details
Family Alert Mercy Alarm II
ILC Reference NO 61:62:048
Item sourced from ILC WA database
Short Description
An emergency call system that attaches to the user's telephone and is able to direct dial up to six support people in an emergency. Two way talk back is not available. The pendant is water resistant and multiple pendants can operate off one unit. This is a purchase only system.
Price Guide
Refer to supplier details for pricing
More Details
TRANSMITTER
The water resistant transmitter can be worn around the neck or on the wrist. It has a button that can be pressed in an emergency and a range of approximately 30m.
RECEIVER UNIT
The receiver unit can be plugged into the user's own telephone using a mode 3 socket, which enables the unit to dial even if the telephone is off the hook. A touch tone telephone is required.
The unit has an optional 12 volt battery back up, up to 180 seconds of recording time and can utilise the user's own voice for the recorded message which can be easily programmed into the unit. Alternatively the supplier can preprogram the unit's alert message and contact numbers for the user before delivery (at no extra cost).Up to six contact numbers can be programmed into the unit, and the unit will accept up to a maximum of sixteen digits per telephone number.
When the unit is activated a small red light on the front of the unit will indicate that the unit is operating.
MONITORING OPTIONS
In an emergency the unit can be activated by pressing the button on the pendant. The unit will then clear any calls that may be in progress and dials the programmed emergency contact numbers.
When a call is answered, the emergency contact person will hear a pre recorded message (e.g. using the user's own voice). To accept responsibility for the call, the emergency contact person keys in a code (presses the number three button) on their phone for three seconds, to cancel the call. This enables the support person to return the call to check the situation and rule out false alarm. The call can also be cancelled on the receiver unit by pressing the small Key/SW switch on the front of the unit.
The unit will scan through the list of contact numbers six times or can be programmed for more or fewer repeats. Each telephone contact will be dialed in the order that they have been programmed into the unit. After the unit has completed its alarm call sequence, the alarm light will stop flashing and remain on and steady, confirming that the unit has been activated.
If the emergency call goes through to a number which is linked with an answering machine, the call will not be cancelled as the machine is unable to key in the required code, and will continue to the next emergency support number on the list.
TESTING PROCEDURE
To test the unit the user first contacts their emergency contact people to advise them that they are going to do a test call. The unit can then be tested by pressing the button on the pendant.
SINGLE / MULTIPLE USER SITUATION
Multiple pendants can operate off one unit.
COUNTRY AREAS
Can be installed anywhere in Western Australia.
30m range from the FAMA unit
Options
- piezo buzzer for users with visual impairment to alert them that the system has been activated.
-12 volt battery backup
Installation
For installation, a 240v power outlet and a telephone socket is required with a mode 3 socket (comes standard with the unit) if there is an extension in the house.
The unit can be connected to existing hard wired systems in a hostel or nursing home.
Dimensions
Receiver unit
Overall width......................165mm
Overall depth.....................142mm
Overall height....................112mm
Transmitter
Range................................up to 50m
Warranty
There is a 36 month guarantee on the product.
Place Of Manufacture
Western Australia.
Display Item On Loan From
Augusta-Margaret River Security Systems (Family Alert Mercy Alarm receiver unit, Pendant & Mode 3 telephone adaptor displayed in Independent Living Centre of WA - Mobile Unit)
Display Information
ILCWA may have this item on display. If you want to view or trial this product, please contact ILCWA on 08-9381 0600 to ensure that it is still on display prior to your visit.
Supplier Information - click to supplier for contacts details
LEEWIN ELECTRONICS AND COMMUNICATIONS,
AUGUSTA, WA
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